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Scoop.it!
A couple of recent conversations, and noticing a recurring pattern, have got me thinking. I have observed loads of movements come and go in public services, enthused usually by a methodology or similar ‘thing’: TQM, KM, joined-up government, eGoverment, zero based budgeting, lean, service design, agile, digital, etc etc etc. They are all different and many of them make their mark. 
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Scoop.it!
Jeff Sussna asked this as a ‘dumb question’. Which is a great question. Commissioning means many things to many people — it’s probably a bit like asking ‘what is agile’. Much of the value of…
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