A change management expert tells me why success in digital transformation projects depends on a keen sense of empathy for the people affected
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KILUVU
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Nora Caplan-Bricker on Drew Ackerman’s podcast “Sleep with Me,” which features long-winded stories intended to put insomniacs to sleep.
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If you plan to go digital, show empathy to the person affected through storytelling ;)
Muy interesante este artículo de Phil Wainewright (@philww).
La transformación digital no es dotar de herramientas y tecnología para mejorar el trabajo. Es transformación y adaptación al cambio.
Necesita de la empatía de las personas.
Necesita de conversaciones.